Official MMC96 Document

Privacy Policy MMC96
Protection of Your Personal Data

Mmc96 takes every member's privacy seriously. This policy transparently explains how we collect, use, store, and protect your personal data as a user of our online gaming platform in Malaysia.

Last Updated: 1 January 2026 Bahasa Melayu Subject to Malaysia's PDPA

Your privacy is our priority. mmc96 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. By using our platform, you agree to the collection and use of information as described in this Privacy Policy.

1

Introduction and Scope of This Policy

This Privacy Policy is published by MMC96 ("Platform", "We") and applies to all users who access or register on the website mmc96.pro and our official mobile app. This policy clearly and transparently explains how we handle your personal data from the moment you register until you stop using our platform.

We understand that member trust is the cornerstone of our business. That is why we never sell, rent, or trade your personal data to any third party for marketing purposes without your consent. Every data-related decision is made with the interests and safety of our members as the top priority.

If you have any questions about this Privacy Policy, the MMC96 customer support team is available to assist you via 24/7 Live Chat.

2

Types of Information We Collect

Mmc96 collects two main categories of data: information you provide directly and information collected automatically when you use our platform.

Data Category Type of Information How It's Collected
Identity Full name, identification card number, date of birth Registration form & KYC verification
Contact Phone number, email address Account Registration
Finance Banking details, deposit & withdrawal transaction history Payment processing
Technical IP address, device type, operating system, web browser Automatically upon access
Usage Game history, login frequency, and pages visited Cookies & Internal Analytics
Communication Support chat records and emails sent to us Interactions with the support team

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, medical records, or religious beliefs.

3

How We Use Your Personal Data

Every piece of data we collect is used for a specific and legitimate purpose. Below are the primary purposes for which your data is used on the mmc96 platform:

  • Account Management: Create, verify, and manage your member account, including mandatory KYC processes
  • Transaction Processing: Securely process deposits, withdrawals, and all financial transactions in your account
  • Platform Security: Detect and prevent fraud, money laundering, and unauthorized access to your account
  • Customer Support: Provide technical support and address your enquiries effectively
  • Service Improvements: Analyze usage patterns to improve your gaming experience and the platform interface
  • Service Communications: Send important account notifications, security updates, and policy change alerts
  • Legal Compliance: Meet legal obligations, regulatory authority directives, and reporting requirements

We will not use your data for purposes unrelated to MMC96 services without first obtaining your explicit consent.

4

Information Sharing and Disclosure

Mmc96 does not sell or trade your personal data. However, in certain situations, we may share your information with the following parties:

  • Payment Service Providers: Financial institutions, e-wallet processors (TNG eWallet, GrabPay, Boost, ShopeePay), and FPX gateways that process your transactions — data is shared only to the extent necessary to complete the transaction
  • Gaming Software Providers: Licensed game partners providing slots, table games, and live dealer games — data is shared for fair play and verification purposes
  • Authorities: Law enforcement agencies, regulatory bodies, or courts when required under Malaysian law
  • Technical Service Providers: Hosting companies, cybersecurity services, and analytics providers that help us operate the platform — all bound by strict confidentiality agreements

Every third party we engage is required to comply with data protection standards equal to or higher than our own. We do not permit them to use your data for their own purposes.

5

Data Security and Protection Measures

The security of your personal data is a responsibility we take extremely seriously. mmc96 implements comprehensive layers of technical and organizational protection:

  • 256-bit SSL encryption for all data transmitted between your device and our servers
  • AES-256 encryption for data stored in our databases
  • Two-factor authentication (2FA) is available and encouraged for all member accounts
  • 24/7 security monitoring by our in-house cybersecurity team
  • Regular penetration testing conducted by independent security experts
  • Internal data access is limited on a need-to-know basis
  • Secure data backups and a comprehensive disaster recovery plan

While we apply the best available security measures, no system can be guaranteed 100% secure. You also play an important role by ensuring your account password is strong and not shared with anyone.

6

Cookies and Tracking Technologies

Mmc96 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. Cannot be disabled.
  • Performance Cookies: Collect anonymous information about how you use the website to help us improve our services
  • Functional Cookies: Remember your preferences such as language, display theme, and account settings for a seamless experience
  • Analytics Cookies: Help us understand aggregate usage patterns for product improvements

You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect certain functions of the MMC96 platform.

7

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by MMC96:

Right of Access

Request a copy of the personal data we hold about you at any time

Right to Rectification

Request correction of inaccurate or incomplete data in our records

Right to Erasure

Request deletion of your data subject to legal retention requirements

Right to Object

Object to the processing of your data for direct marketing purposes at any time

Right to Portability

Receive your data in a machine-readable format for transfer to another platform

Right to Restrict Processing

Request that we restrict the processing of your data under certain legally permitted circumstances

To exercise any of the above rights, contact the mmc96 customer support team via Live Chat. We will process your request within 14 business days.

8

Data Retention Period

Mmc96 retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law. The following are general guidelines for our retention periods:

  • Active Account Data: Retained for as long as your account is active and in use
  • Financial Transaction Data: Retained for a minimum of 7 years in accordance with Malaysian financial and AML legal requirements
  • KYC Data: Retained for 5 years after account closure in accordance with identity verification regulations
  • Support Communication Logs: Retained for 2 years for reference and service improvement
  • Analytics Data: Deleted or anonymised after 12 months

Once the retention period has expired, your data will be securely deleted or anonymised so it can no longer be associated with you. The deletion process follows recognised information security standards.

9

Changes to This Privacy Policy

Mmc96 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When significant changes are made, we will:

  • Update the "Last Updated" date at the top of this page
  • Send notifications to your registered email address for significant changes
  • Display a prominent notice on the platform's home page for 30 days following any significant changes

Continued use of the mmc96 platform after changes are published constitutes your acceptance of the latest version of this Privacy Policy. If you disagree with the changes, you may close your account by contacting our support team.

10

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the MMC96 Data Protection Officer (DPO) through the following channels:

  • Email: support@mmc96.pro
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
  • Response Time: Within 3 business days for general enquiries; 14 business days for formal data rights requests

We take every privacy complaint seriously and will investigate each case thoroughly. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory body.

Why Your Data Is Safe with MMC96

We do not merely comply with the law — we go further to ensure your data is truly protected.

Military-Grade Encryption

All data transmitted through the mmc96 platform is protected by 256-bit SSL encryption — the same technology used by financial institutions and governments worldwide.

No Data Sales

Mmc96 has never and will never sell your personal data to advertisers or third parties. Your data is used solely to improve your experience on our platform.

Malaysia PDPA Compliance

We are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every aspect of our data handling process has been reviewed and approved by legal experts.

Full Control in Your Hands

Through your account settings, you can manage communication preferences, request a copy of your data, or apply for account deletion at any time without hassle.

Restricted Data Access

Only staff who genuinely require access to your data are permitted to do so — and every access is logged and monitored. The need-to-know principle is strictly enforced.

Rapid Incident Notification

In the event of any data security incident involving your information, we will notify you within 72 hours and take immediate remediation action.

Your Data, Our Responsibility

Join Millions of Members Who Trust MMC96

Your privacy is protected, your transactions are secure, and your gaming experience is our top priority. Register today and enjoy a responsible gaming platform.

Bahasa Melayu